We have solutions based on our proprietary cloud that help you always stay in touch with your customers and workers
You only need to have an IP telephone or telephone management software in your company and we will take care of the rest
Improve your service and reduce costs with <Avannubo>
Within the PBX system, Avannubo offers a wide range of services that covers the most advanced
functions provided by this technology.
Using Avannubo’s Call Center system, you will be able to collect real-time statistics from Agents.
Make and receive calls using our AVANsip application. The application is compatible for both Windows, Ubuntu, Mac and any Smartphone on the market
Use your preferred browser to receive and make calls. Useful in terms of <<click and work>> in user registration since from a web login, they are online, ready to process calls.
Avanvoip Stats is a web panel that uses the CDRs of the switchboard and displays them on the screen using graphs and mathematical formulas. At a glance, check how many calls you receive, answer, lose, talk time, waiting time, etc.
Avannubo gives you the opportunity to make and receive calls from your Avanvoip switchboard from Microsoft Teams. By default, Teams only allows calls between colleagues from the same company but does not let you call external phone numbers.
Avanvoip integrates with your CRM and offers you the following advantages:
Organize your incoming calls. The user chooses an option to talk to a person or department.
We offer to save incoming, outgoing and internal recordings for a while. During this time you can listen to or download the recordings from the switchboard panel itself.
By using the prefixes before dialing the external number, you will be able to identify yourself abroad using any DDI you have contracted.
Send and receive Fax from the comfort of a web panel. Just attach the PDF and the destination number to send it. You can view received faxes from the web panel or receive them from email.
An answering machine can be set up so customers can leave a voice message. You can listen to this message from the web page, dialing the answering machine from the extension or, in the same way as the Fax, receive them by email.
Prevent your workers from dialing certain higher cost external numbers, such as foreign numbers. These settings can be applied to each extension separately.
Get in touch with multiple callers at the same time using a conference room.
In addition to the services described, we have a range of additional solutions aimed at facilitating
the day-to-day of users, offering greater integration with their workflow
without giving up the software of your choice.
Avannubo gives you the opportunity to make and receive calls from your Avanvoip switchboard from Microsoft Teams. By default, Teams only allows calls between colleagues from the same company but does not let you call external phone numbers.
With Avanvoip Stats you will have a global vision of your telephone switchboard. You will be able to see, for example, total calls, answered and lost, answered and sent by agent, average time spoken by agent, average response time by queue and many more metrics. Do you need any special KPI for your company? We implement it.
Avanvoip integrates with your CRM and offers you the following advantages:
Avansip Softphone is a multimedia application (software) normally offered by VOIP operators that works together with VOIP technologies (IP telephony) giving the user the possibility to make calls directly from their PC or Notebook.
Our softphone transforms your PC into a multimedia phone with voice, data and image capabilities. It allows calls to conventional telephones over the Internet and communicate internally with users within the company at no cost. We also have mobile apps.
Call recording is one of these applications that add value to the service. Therefore, it is essential that the virtual switchboard has this tool. Most companies use it for three main purposes: quality, training, or as a binding contract.
Send SMS to your customers directly to your latest customers from your website. Schedule company news or prepare massive campaigns or reminder messages for appointments, billing, individualized and keep maintenance informed…
At Avannubo we collaborate with the best manufacturers in the sector to offer a
stable, secure and technologically unbeatable service.
You have the questions and we have the answers. Contact us and we will help you.
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